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Teladoc

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Get the medical advice you need, when you need it at Teladoc.com.

Sometimes you need to speak with a doctor when it’s not possible to be available for an office visit. That’s why the Teladoc program is available to you and your family, FREE OF CHARGE WHEN ENROLLED IN ONE OF THE HEALTH PLANS. The program can be used in a variety of ways:

  • During weekends, holidays or after business hours, when general practitioners don’t typically schedule appointments.
  • When you can’t attend a medical appointment, such as when traveling or at work.
  • If you need a prescription medication or refill for a common condition.

Click here for step-by-step Registration instructions to ensure you are set up under the Egyptian Trust program.

When registering for Teladoc, Egyptian Trust members do not need to enter a code from their employer nor their insurance provider. Teladoc should identify the Egyptian Trust with the information entered when registering for an account. If Egyptian Trust is not identified, your account will not be set up accurately under the Trust program and you may incur a fee for services received from Teladoc. Contact your district for assistance to confirm your eligibility information has been submitted to Teladoc.

Family members (i.e. eligible dependents) enrolled in your Egyptian Trust health plan are also eligible to use the Teladoc program. In the Teladoc portal or app, go to Account to view your Family information which should match the Trust enrollment data.If you have waived Trust health plan coverage but enrolled in Voluntary Teladoc, please confirm your district has loaded your eligible dependents to the Trust enrollment portal. This family member information will be sent to Teladoc with the next scheduled Trust data feed. (Processing time can take up to 3 weeks.)

Remember, services received from Teladoc as part of the Egyptian Trust program are provided free of charge.  If Teladoc requests payment or billing information, you should immediately call 1-800-Teladoc (1-800-835-2362)  for assistance.